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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 20 10:28 am)
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To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
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This was an error on our part when the new product was tested and released. We feel horrible about this but unfortunately mistakes are a part of life and sometimes happen.
We will work with powerage to see what we can do to make up for this error.
We apologize for this error and it is completely an error on our part and should have been part of the 50% off sale:(
I had bought After Dark Day on Dec. 24th with 30% off (Order #: 112252096). On Dec. 27th I got an e-mail from Powerage stating this:
"If you have purchased the product at the normal price (even if it was with a 30 or 25% off) Renderosity work currently to credit your account for the difference so that your purchase is calculated with 50% discount. If the credit is not yet done when you read this newsletter, thank you wait a few days."
As a few days are over I would like to know what Renderosity has decided to do because I have not seen any credit so far.
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Any chance his newest release is going to be 50% off like it says on the thumb and the rest of his store at the moment?