Hi Richard,

Yes sir, I have opened the first 2 days ago and received this reply:

Membership Correction and a Free Month of Platinum Club
Due to an internal error on our part, you were charged twice for this month's Platinum Club Membership renewal. We apologize for this inconvenience and have taken the steps to prevent this from happening again. Because of this oversight we are going to apply the overcharge toward next month's membership renewal AND give you an additional month for FREE!

In addition, we are giving you a coupon good for $10 OFF your next purchase of DAZ Original Products - including Platinum Club items. Enter coupon code: CENSORED BY MYSELF at checkout for the savings to apply.

We value you as a customer and are committed to providing you exceptional service. If instead you would like to request a refund, you may do so by contacting our Sales Team.

Sincerely,
DAZ

I have already asked for a refund and get that reply from DAZ instead.  I am trying another communication as the last two did no good.

#123867 Open requests#123502 Illegally reactivated subscription and unauthorized Visa charge

Curt