Quote - Stickied in commons, but probably should be in all forums (probably that's the first people go to post the issue):

http://www.daz3d.com/forums/viewannounce/7225_4/

That's part of the problem.  People who DID follow that procedure found their PC memberships resurrected, months later.

And when they tried to cancel again, they got a "fatal error" message.  (As I did.)

And when they contacted Zendesk to get it fixed, the reply they got back was a copy-paste of the same message posted in that sticky.

That's why I'm wondering if Zendesk is outsourced to a country where people don't speak English well.  It was like talking to a computer.  Canned responses based on keywords in your complaint.