thaaksma opened this issue on Nov 14, 2012 · 26 posts
JohnDelaquiox posted Wed, 16 January 2013 at 9:28 AM
Not only that but the new site search is terrible! I spent all of last week looking for a product using key words and what not and was not able to find anything. I had to ask a vendor who used the product in one of her promotional images in order to find it.
The new structure was designed to eliminate repeated product posts in the store but I am still finding many repeated items.
The new store is broken and I will go as far as calling it user hostile.
I use to purchase numerous items on a weekly basis and now I am only getting a few sale items that have been marked down up to 60% off and a few items that I need to do some work. A few vendors that I use to buy from have either closed their shops or moved them over to Daz and yet the person managing the shop still thinks they are doing a good job.
If losing vendors, customers and sales is doing a good job then they really are.
I sent in a site mail and was even told that if I did not like the new store that I should just cancel my account of over six years now that I have spent a great deal of money on, and yes this was said by the person in charge of managing the entire store.
Does that sound like someone who is doing a good job.
I have even felt like writing a letter or petition to bondware informing them of the terrible changes to the store and severe decline in customer support.