This may just be me..

I work for a major retailer on the east coast, as a web developer.  Specfically, I do front end web design.

It strikes me as exceptionally odd that the following happened:

• Code launch middle of day
• Code launch not cross browser tested
• Code launch missing elements
• Code launch spanning an indefinate period of time 
• Hotfixes deployed into Production without testing

So I am really not sure I understand the "we're still working on things".   Seems rather... like a lack of formal process that should really be in place if you intend to keep code quality high and be able to deploy it