Quote - This may just be me..

I work for a major retailer on the east coast, as a web developer.  Specfically, I do front end web design.

It strikes me as exceptionally odd that the following happened:

• Code launch middle of day
• Code launch not cross browser tested
• Code launch missing elements
• Code launch spanning an indefinate period of time 
• Hotfixes deployed into Production without testing

So I am really not sure I understand the "we're still working on things".   Seems rather... like a lack of formal process that should really be in place if you intend to keep code quality high and be able to deploy it

no, it is not just you.  i agree with you 100%.  i designed and coded web sites back in the 90s when most people didn't know what html was.  i never put up a site without testing it fully before making it live.  as i go through this site, i have noted that so many obvious and easily fixed problems exist.  to expect the users of a site to find and report these glitches is unacceptable and unprofessional to say the least.    i simply don't know what the hurry was to make this particular iteration live.