Quote - I completely agree with whaleman's thoughtful comments. This was not a well thought out change. Is there a test system where these types of changes are tried out before implementing on the actual live system? If so, does anyone review the changes before they're implemented? One suggestion I have is to solicit volunteers from the user community to review changes for a few days on the test system before implementing them live.

I am not sure what they do here, but typically development goes like this:

• Design
• Development on Staging Server
• Debugging
• QA review
• Bug Fixing
• Then once all the changes are done and well tested. Deploy to the Production server(s).

Massive design and functionaility issues are not a good user or customer experience. You don't want the userbase to deal with that on a prolonged basis so you test everything very well prior to deployment.