I get a pop up message when I use that method that says that my window is not the same size as my background image, would I like to have my window changed to match the background - so I say yes and my problem is still the same - I go to my render settings and try to change the resolution there and not sure if that fixes things because I cannot change that to the exact reso of the background. Here is a screen shot of what my problem looks like when I load it in following what you mentioned: File>Import>Background Image