Tina, thanks for your response to Art. We were wondering if anyone was even looking at these forums any more...

Here is an example of the slow download speeds we are speaking of.

I just tried a re-download of one of my orders to check the speed. As you can see, it's 119 KB/sec - not even on a par with DSL. I just downloaded several files from another CG website, and the DL speeds were around 2MB/sec. So it's not my network, and it's not my ISP.

When I downloaded the 5 products pictured here, it took over an HOUR at speeds that topped out at around 90KB/sec. I'm sorry, but I just don't have that kind of time.

This is typical of my orders from the RMP - there is rarely a month I don't qualify for Render Rewards. But I'm afraid I'm going to have to take a hiatus from ordering here until this issue is addressed. I really hate doing this - several vendors here are good friends - but as I said above, my time is at a premium these days.

Hopefully this will be addressed soon.

"I reject your reality and substitute my own" - Adam Savage