Forum: Suggestion Box


Subject: why do i have to pay to change my display username?

MistyLaraCarrara opened this issue on Jun 15, 2013 ยท 8 posts


KimberlyC posted Sat, 15 June 2013 at 10:58 PM

The reason we charge a fee is for the adminstrative time it takes to change it. Pretty much we have over 700,000 active members and if there wasn't a fee the staff would be changing usernames all the time and would end up taking a lot of time and would be costly.

Hope this helps!



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