HiveWire3D opened this issue on Jun 19, 2013 · 4422 posts
Alisa posted Mon, 24 June 2013 at 11:31 AM
Yay, PhilC's following - thanks for informing him, Richard!
Steve said:
*Quote -*There was a question about some store policies, here you go:
Store policies: We will be accepting all major credit cards as well as Paypal starting day one, yes. We will issue refunds as in-store credit for any issues that arise in customer support. And yes, we'll honor pricing for a 30 day period, if things go on sale, etc.
Yay :) Good news!
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velvetsanity said:
Quote - I have to say, I'm not a fan of the "4 download attempt limit". I'd much prefer to see a "Download Library" setup like Daz is using now.
After all, if the connection hiccups or something, that's a wasted download. And what if a hard drive crashes and you're forced to rebuild your runtime from scratch? That would be very discouraging, to find you have to purchase everything all over again:
I can't imagine it's LIMITED to four downloads - the older Daz system simply required a reset request after a certain number. That would work, if as mentioned it doesn't take long to get the reset, though I like Daz's new system as t's nice to not have to make a request for a new download.
I'm sure that someone will answer that for us. Have I said recently:
THANK YOU FOR COMMUNICATING WITH THE USER BASE!!!
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Cheers,
Alisa
RETIRED HiveWire 3D QAV Director