Thanks for these two responses. This returns a lot of confidence I was losing. BWSupport's more detailed reply at what is or is not going on helps me to understand that the issue is really being looked at.

Since I am not a networking guru I could not know if you have several streams coming in to Rendo or one. I was imagining several that would eventually route to one and that one of the several was bogging down before it got to "Renderosity Central". But that does not seem to be the case according to BW.

I did a test download and no change, but the site seems to be back to normal as far as browsing and gallery viewing.

Now knowing that you have tickets out to your data center means we all have to wait for others up the chain to respond. Which means more time and waiting, but I understand you cannot be held accountable for others outside of your control.

This is the kind of commuincation I appreciate. It gives me confidence in your efforts and adds to my patience.

For my part, if I have time I can check download speeds at my job. They have Verizon broadband and in the next county over, though only 10 mins from my house. If it's quick from there, maybe I'll have time to do a trace route from there too.

Thanks AD