Forum: Community Center


Subject: Extremely Slow Downloads

RodS opened this issue on Jun 10, 2013 ยท 210 posts


RodS posted Thu, 27 June 2013 at 4:37 PM

I just downloaded a purchase I just made... Download speeds hovered around 100KB/sec. My DSL was faster than this. When navigating the site, I had no problems - response was good. It's just downloading items from the marketplace.

I am now gathering as much information as possible - it's looking more and more like Crapcast is the culprit.

I have already emailed the tech supervisor for this area - TWO days ago. No response. I will be filing complaints with the Missouri Attorney General's Office, and the BBB - and as many other agencies as I can find. I've had nothing but problems and pathetic customer service from Crapcast.

I urge everyone who is having these issues with Crapcast to do the same. If it's a case of CC throttling Renderosity's bandwidth, perhaps Renderosity can use its leverage as a business as well since I'm sure it's having a negative effect on sales.

"I reject your reality and substitute my own" - Adam Savage