RodS opened this issue on Jun 10, 2013 · 210 posts
mrestey posted Wed, 03 July 2013 at 5:36 PM Online Now!
Quote - > Quote - I think this is what gets under a lot of peoples' skin.... The admins or BWSupport will post something, tell us to be patient, then you won't see anything from them for a week or two. Meanwhile, the issue(s) persist with no change.
I agree Rod, communication is as big an issue as the issue itself. We get a little communication and I'm "Oh, cool, they ARE listening and going to clear this up anyday." A week later.....nothing. No fixes, no whispers. Granted, I don't need to hear everyday that they still haven't found the problem, but after a month of this, I would think support at a commercial site with something to sell would want to fix a problem that is keeping them from selling.
Unfortunately for me, I'm not really saving money, because there's lots of stuff at RDNA and even Content Paradise. And back at Cornucopia 3D I just found some cool plants. I guess it's time for me to spread the love around to other sites anyway.
Hmmmmmmmmmmmmmm.... I never got a notice of this post or Rod's after this. I wonder why?