Don't think that just because only a few people are posting their problems here that it isn't widespread. Not everyone will come here and complain even when they've been encouraged to do so.

I don't have a complaint with RMP downloads because I haven't tried it lately. It is true that downloads from the Freebies section are very fast. HOWEVER, when I go into the RMP and try to look at product pages, it takes anywhere from 25 to 40 seconds for the page to load, and even after it loads, it's still rearranging itself in the Description/Editorial sections, repositioning the stacks of images in there. That does not happen anywhere else on line to me. I am not on Comcast. This is really frustrating when trying to look at anything. It is as was pointed out above a disservice to both your vendors and your buyers.

Maybe you're not going to like this, but I'm going to say it anyway. There seems to be a certain arrogance at work here about "it can't be us" when clearly no other site we go to has these issues. Blame it on the ISP. Making people run comparison tests is bogus. Neither Art or Rod are 'whiners' and neither am I, but we are not being listened to and so we are back again with issues. There also seems to be a certain arrogance about people threatening not to buy or to leave. It's like you don't care and somewhere you're laughing up your sleeve saying "They'll be back." Maybe they will and maybe they won't. However...some buyers are to blame for this (ahem) because they keep buying in spite of their unhappiness and their issues.  

As for e-bots and mail-bots, I'm on Yahoo and they come whenever they feel like it - sometimes right away but mostly much later than they used to come since this all started. They're not going in my spam folder. They're just taking forever to show up both on site or in my mailbox. Yes, the galleries and comments are working much better and thank you for that! Still, these other things are serious issues that need to be dealt with. We're not complaining for 'no reason' or because we like to. We're complaining because this is the ONLY site this happens on - that's why.