The relationship between customer and vendor is not as close as it used to be.

The marketplace forum used to be a hopping forum. Now, it's tumbleweeds in there and very few customers post anything. I suppose that's why some vendors have begun to post their next product 'WIPs' here in the Poser forum instead... because they realize no one reads the marketPlace forum anymore. It may be a symptom of the times... folks don't have time to visit 8 different sub-forums, keep up on the gallery and make comments and leave reviews for every purchase.

Especially when the vendors themselves don't interact with customers much anymore either. It used to be I'd buy a product and the vendor would send me a PM thank you. I've left tons of product reviews and to be honest only a handful of vendors even acknowledge it. I'm not dumping on vendors... I just think the whole Poserverse has gotten so large that's it's rare to get a lot of one-on-one customer-vendor interaction. It's no one's fault really.

I think if a vendor truly wants feedback, they have to dangle a carrot. Some vendors used to offer a freebie to any customers who left reviews ( good or bad ). I think it's kind of up to the vendor now to invent some way to get their customers to give feedback.

The other thing is competition is getting higher and higher every year.  It used to be ONE vendor released a cool lingerie set for Vicki2 and it sold like hotcakes. Now, every week 15 lingerie sets for Vicki4 are released. The prop creators have gotten better as well. They have learned what Poser users need... walls that can be hidden... doors that open, etc.

I think customers want to be able to send a vendor a PM without feeling awkward. Most customers probably don't know how something was made. the vendor may not explain all the capabilities of a product in the promo pages.

If you're selling a product... it's really up to the seller to entreat the buyer. I do think buyers will respond though if they get to know a certain vendor.

 

And I'm totally guilty  :P  ... just left a review of your Valerie character which is excellent!