Forum: Community Center


Subject: Extremely Slow Downloads

RodS opened this issue on Jun 10, 2013 · 210 posts


SidheRoseGraphics posted Sun, 07 July 2013 at 3:07 AM

Quote - It is nearly three hours later and I STILL do not have a link to download my order, and it is STILL showing as unpaid. I've made screen shots and I will upload it if you want. Needless to say, I am NOT happy.

 

It is now nearly 2 am MDT - 10 hours later, and my account is still showing my order as unpaid, in spite of the fact that I have a PP receipt that I received at 3:58 pm that says otherwise. I still have not received an email with my download link probably because your system thinks I haven't paid. Maybe I could download it from my Account page, but I would prefer not to as long as your system is showing it as 'Unpaid'. I haven't tried and I'm not going to because I want to be sure it is shown as 'Paid'.

I 'was' going to see if I had slow download speeds too for you. I have to say, this is the slowest download speed ever, because I still don't have what I paid for 10 hours ago on my machine.