Hello Mosca, A bit dissatisfied it seems. When you go to buy software for your MAC do you buy software that says PC only ? If you check the Jenna Hair you will see that from day one it has said "PC Only" not "PC/MAC". That listing is there for a reason on products and on the software you buy from retail merchants. It tells you what the designer made the product to work with and that it will not work or work right on a different platform. You are correct that I did not post your MAC feedback on this PC product. The reason is not hard to figure out since you applied it to a MAC and the product plainly states "PC Only". A classic PC/MAC/POSER debate could start here concerning the use of Macconverter etc but what it boils down to is that you as an individual assumed this product would work on a MAC after the vendor plainly labeled it for the PC then you posted negative feedback when it did not work as you thought it should on a platform it was not labeled to run on . Yes, I did try to help you solve your problems on your MAC( I dont own a MAC, another reason for the "PC Only" listing) with this product and assumed the fix I suggested resolved your dilemma to your satisfaction. I am sorry you are upset but the product is PLAINLY labeled PC Only. Again I can only assume from the nature of this post that you are upset. Renderosity wishes to keep all customers happy so I would suggest you contact the store and get your cash back. Do not underestimate how helpful the store staff wants to bethey want you happy. Also, for the record not one problem has been pointed out on the Jenna Hair when it is used on a PC ;-) MACs are wonderful machines and I know a lot of graphics pros use them. Just please, all you MAC users, dont get upset with my products when they do not work on your MAC when I have plainly labeled them for the PC ;-) Vairesh