the feedback was designed as a tool to let the vendor know of any problems. there was a thread about this before, and i'll say the same thing i said then: you won't see nike saying "buy our product even though it gives you blisters, blah blah" or ANY other company advertising their flaws. (if you have something negative to say about a product and you want to let everyone else know out of concern and not spite, and if the vendor doesn't help you to resolve the problem, an easy way to do this is make a picture using the item, then post in the gallery, explaining the problem. a picture, after all, says a thousand words, right?) of course you won't see a vendor posting a negative remark... if i ever got one, i wouldn't either. that's just bad business! especially when y'all know yourselves, there are store trolls just as there are gallery trolls. don't misunderstand me here, i'm not saying anyone that's posted above is a troll, i'm just saying that there are trolls out there who love to bash someone - anyone. if this sounds harsh, then i apologise sincerely... my customers are happy, and i do everything i can to keep them that way. i have one beta tester that runs a mac, which is why i put my items as "pc/mac"... but saying that even though it says "pc only" it should work is like saying a dvd should work in a vcr :) if you see the pc only, and still buy it for your mac, then you are taking your chances. and i do agree, pilothugh, that they should all be .zips not .exe's... and i agree, martin was awesome to share the converter with everyone! oh, and those products with no feedback... i've got some of those too, and it's not because the item isn't good, or whatnot, it's just that it takes time for a person to leave feedback, and a lot of people have so little time. i admit i have a lot of products in the store, with little feedback available. but i get most of my feedback by IM, email, or repeat business.