Forum: Poser - OFFICIAL


Subject: marketplace feedback

Mosca opened this issue on Sep 21, 2001 ยท 25 posts


Styxx posted Sun, 23 September 2001 at 8:16 PM

i do agree that if the product won't work well on a mac, then it should say so in the description. the same way we let ppl know they need posette or vickie, or a certain clothing pack, et cetera. the feedback really is a tool, but it's secondary function is to let the consumer know that yes, others have purchased and yes, are satisfied with the item. if those who leave feedback are saying they are not satisfied, then it lets the vendor know there are specific issues, and lets him/her rectify it asap. once the problem is fixed, the negative feedback becomes a non-issue. hence, it doesn't need to be publicized. it seems so logical to me. yes, i guess it does have a side benefit of an advert. so does word of mouth advertising, or someone walking down the street with a pack of mcdonald's fries or a can of coke, or anything with a product name on it. these folk don't mean to advertise for the company, but they are. it's not a DISservice to potential buyers when providing as much product information as possible, but a service... my wife recently made a large purchase online. she read the literature available at the site she was purchasing from, read their testimonials. then she went and researched for unsolicited testimonials of this product, found they were positive for the main part, and went ahead with the purchase. (that's the thing too... the feedback left is unsolicited, left by those who felt like sharing their opinion.) people here could do that too. don't just take the word of the vendor, the feedback, or the beta testers' comments. talk to people who've used the product and ask if it's any good or not. of course, any questions could also be directed to the vendor on matters such as mac compatibility, or versatility for use with other characters. i am personally confident enough in my products that i could agree to automatic feedback - i just know it wouldn't work, because instead of contacting the vendor with a legitimate complaint, there would be those who slam certain vendors out of spite. i sell here because i need to, so i can't afford my business to fall off because of some troll. off topic a wee: mosca, i'd always have room for one more tester, since i do only have the one mac tester. IM me if you're interested.