Styxx--your points are valid, though I often find myself wondering how "unsolicited" a lot of the happy camper feedback really is. Seems like the same little network of users often comment (favorably) on each others' work. Trolling is an issue, certainly, though I trust that most potential buyers would be sophisticated enough to see through obvious trolls. I still think that if vendors are to get the benefit of positive feedback as advertising, they ought to also take their lumps with the negative, and let the buyer sort it out. If a vendor's alerted to a specific problem thtough feedback and fixes it, then sure, the negative post could be deleted or remarked on by the vendor--we had a problem but we fixed it. Anyway, I suspect that this thread is now also more trouble than it's worth. IM on the way.