iwbasl opened this issue on Dec 18, 2013 · 47 posts
WandW posted Wed, 18 December 2013 at 4:42 PM
Quote - Smithmicro suggest updating my Windows 7, which is rediculous, and then closed the incident with some legalities of saving the email.
Actually, it's not as silly as it sounds; there is a serious issue with Poser and Internet Explorer 11, which was part of a recent Windows update; it could be related to that. The Poser update should fix that issue.
Before you send it back, try entering your serial number into the Poser update page and see if it works. If it doesn't, there is obviously a problem with the number. If it does work, download and install the update and then try starting Poser and entering the number after the update completes...
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The Wisdom of bagginsbill:
"Oh - the manual says that? I have never read the manual - this must be why."