iwbasl opened this issue on Dec 18, 2013 · 47 posts
iwbasl posted Fri, 20 December 2013 at 6:26 PM
despite at least 4 emails to Smithmicro's tech support i got nothing more than standard solutions.... caps lock on and so forth. They just didn"t seem to care that they sold me a product that didn't work. and no response at all from their shipping department.
i mailed Poser Pro back to them.
i was really looking forward to a 64 bit version and now i feel stuck with no upgrade options with over 30 gigs of content and years of poser no upgrade path from here.
Smithmicro just doesn't care about customer support, at least thats evident to me.
im now looking for an alternitive.
i hate to pay double from another vendor