Quote - Agreede- totally. I've been going round and round with them for 8 months now on my hanging and crashing issues with Pro2014 and they still have no answer for me.

They seem to act mainly as threshold guardians, who are present primarily to prevent any information from the users from actually getting through to the Poser Team.  The process involves unnecessary hassles (report the same data over and over, in various bug reports, rather than having it in a database so Customer Support can call it up at need?  WTF?).  The CS representatives seem to have a default mode of 'blame any error on the user'.  The CS representatives are terse and uninformative, even evasive.  The bug-reporting page is flawed; I have never been able to upload a file.  Too, the link-handling on the download e-mails SM will send are screwy and flawed, susceptible to errors in ways that download link e-mails from other companies are not.  These latter two cases were blamed on the user, but Customer Support.  Customer Support is there to tell you, "That's not our problem.  That's your problem."  Frankly, the whole bug reporting process sucks eggs.  :cursing:  :lol:

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Cage can be an opinionated jerk who posts without thinking.  He apologizes for this.  He's honestly not trying to be a turkeyhead.

Cage had some freebies, compatible with Poser 11 and below.  His Python scripts were saved at archive.org, along with the rest of the Morphography site, where they were hosted.