Forum: Poser - OFFICIAL


Subject: Possible Poser 10/PP2014 Bugs - Post here so they are seen

basicwiz opened this issue on Jun 06, 2013 · 258 posts


Cage posted Sun, 16 February 2014 at 12:20 PM

Quote - So I'm not the only one who thinks this. Good to know. I've heard others claim the tech support is very helpful. That has not been my experiance. I did get them once to agree that it wasn't user error, but they had no solution at the time and would have to look into it further. Haven't heard a word about it since.

They can be helpful.  I have had the odd constructive encounter with them, but such cases were unusual.  In my experience, they can be helpful in the same way that the Hair Room styling tools can be useful.  It's really a special case, when it works, and the default situation is no-good-very-bad-all-snafubar-useless.  :unsure:

I think the main CS rep is a Rosity member and a Poser user, and I don't mean to malign that individual, who seems to be the one with whom I have consistently dealt.  I suspect it is a broken system, a bad process, rather than a rotten employee or two.  I'm sure the individual in question is well-intentioned and remarkably patient in a difficult job, but that hardly matters when the end result is so bad.  Oh well.  Didn't mean to turn this into a Poser Customer Support hatefest.  :unsure:  :lol:

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Cage can be an opinionated jerk who posts without thinking.  He apologizes for this.  He's honestly not trying to be a turkeyhead.

Cage had some freebies, compatible with Poser 11 and below.  His Python scripts were saved at archive.org, along with the rest of the Morphography site, where they were hosted.