I am running poser9 on Win7.

I just got the Reby Sky bundle last night, installed it today and now when I start poser I get a message saying “poser executable file has stopped working - a problem caused the program to stop working correctly”, and it crashes. While I was copying the product files to my runtime, I did get some messages about how windows could not copy specific files, “an unexpected error is keeping you from copying the file. If you continue to receive this error, you can use the error code to search for help with this problem. Error 0x80004005: Unspecified Error. Reby Elite SSS Off”. I did some searching and it seems that maybe the installation caused a problem in the registry.

I downloaded, installed and ran the tweakbit fixmypc from wikifixes.com and poser still crashes.

http://wikifixes.com/errors/0x/0x80004005/?utm_source=google&utm_medium=cpc&utm_term=0x80004005&utm_campaign=WF.S.USA.ErrorN.P&gclid=CNOr572Ys7wCFcY7Mgod8XIA3g

I’ve ran the registry cleaner called CCleaner. Poser still crashes. Maybe this doesn’t even have to do with Reby Sky. The product shouldn’t have files in the registry should it?

Can anyone advise? Is this a common problem?

Did you use the default installation for Poser 9 for Win7?  Placing the main app into Program Files folder and the content into a separate share folder under Documents?  And where did Reby Sky get installed?

Quote - Did you use the default installation for Poser 9 for Win7?  Placing the main app into Program Files folder and the content into a separate share folder under Documents?  And where did Reby Sky get installed?

It all installed at Program Files (x86)Smith MicroPoser 9. Reby Sky installed to my poser4 runtime. All products I buy go to the old runtime.

I uninstalled/reinstalled a second time and got the message - an error occurred while trying to read the source file: -AppDataLocalTempis-G8GKJ.tmpPoserCasual.tmp- does not exist.

On the third time it said

Unable to execute file:

AppDataLocalTempis-U82H8.tmpvcredist_x86.exe

CreateProcess failed; code 2.

The system cannot find the file specified.

Those look like read errors from files in your temporary directory.  I suppose the Reby Sky installer could be corrupted, but that wouldn't explain why Poser wont run.  Have you run a disk check? 

Quote - Those look like read errors from files in your temporary directory.  I suppose the Reby Sky installer could be corrupted, but that wouldn't explain why Poser wont run.  Have you run a disk check? 

I've never run a disc check before. How do I go about doing that?

Quote - I've never run a disc check before. How do I go about doing that?

http://support.microsoft.com/kb/2641432

Thanks for the link. Now that you have refreshed my memory, I recall that I've done plenty of disc checks on older computers but never on this Win7 one.

Ran a check and Poser9 still crashes.

Do you have all the SR's installed?

And where is your Poser4 runtime installed?

Quote - Do you have all the SR's installed?

And where is your Poser4 runtime installed?

Pretty sure I have some SRs installed, tho I may have missed the latest if a new one is out. The Poser4 runtime is in Program Files (x86)/ Smith Micro/ Poser4

Well that did the trick.

I just installed the newest SR for poser9 and now it seems to be up and running. Gotta say I'm keeping my fingers crossed.

I would like to extend a "thank you" to all who helped in this matter.

A big recommendation concerning Win7 and Poser runtimes.  Any content installed into Program Files will trigger UAC (User Access Control) which will interfere with Poser function.  This is true in Vista & Win8.  Poser 9 has default installation guidelines, place the application into Program Files folder but create a share folder under Documents for content.  By installing content in such location and keeping other external runtimes away from Program Files, you experience no UAC interference and no crashing.  

Quote - A big recommendation concerning Win7 and Poser runtimes.  Any content installed into Program Files will trigger UAC (User Access Control) which will interfere with Poser function.  This is true in Vista & Win8.  Poser 9 has default installation guidelines, place the application into Program Files folder but create a share folder under Documents for content.  By installing content in such location and keeping other external runtimes away from Program Files, you experience no UAC interference and no crashing.  

I might have to give that a try. Seems I spoke too soon. Poser loads now, but after adding a few low poly characters and doing a few renders, it does the same crash. It always crashes at the begining of a render after a few others have been done.

Quote - Pretty sure I have some SRs installed, tho I may have missed the latest if a new one is out. The Poser4 runtime is in Program Files (x86)/ Smith Micro/ Poser4

To get around the afore-mentioned UAC issues, you can copy the entire Poser 4 folder out of Program Files to C:/ and change the location in the shortcut to Poser.exe and it should work fine...

I must have done something wrong because poser crashes faster now. I cut and pasted the poser4 folder to the documents. At that time poser9 started fine so I imported the new poser4 location and then  the library would freeze up and the program would lock. So then I uninstalled poser9 and reinstalled it with the runtime going to documents, and now when I start it up I get a message about dson and it crashes.

Poser9 will load when I choose a different account on this computer but it doesn't know where the ground prop or Andy are at, and it won't allow me to see any library.

I installed both Poser 9 Service Release 3.1 and Poser9-SR3.2_win.

When I click the poser shortcut I get a message saying, "An error occurred importing addon dson" and then a message saying “poser executable file has stopped working - a problem caused the program to stop working correctly”.

When I log into a different user account and start poser it says the same message about dson, then poser loads and says please find ground.obj and please find milkmanandy.cr2.

I'm not sure what the issue is with DSON (did you install the 32-bit version, which is what Poser 9 needs?) but there is something wrong either with your content library or the preferred scene.  When you are logged in as another user, you can't access the content, so it doesn't crash Poser, so I suspect the content.

The default location for the content is Shared Documents, so I'd reinstall Poser and the SR 3.2 with the content  there, not using any of your configuration files, and try using the included Poser content.  If it works with the native stuff,  then try adding your other runtime to the Library.  If it then crashes the problem is something in that runtime.

If it crashes with the native Poser content, file a support ticket...