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Poser - OFFICIAL F.A.Q (Last Updated: 2024 Nov 29 1:45 am)



Subject: Wierd bug in PP2012 -- dial boxes appear in odd places.


AnAardvark ( ) posted Thu, 05 April 2012 at 6:40 AM · edited Fri, 29 November 2024 at 7:52 AM

Last night my machine crashed (due to failure of my UPS) while running Poser Pro 2012. Since then, when I run Poser, whenever I click on the value next to a dial, rather than the being able to enter the value next to the dial, the little white box shows up in the center of the screen. (I can change the value there.) Anyone else see this problem?


AnAardvark ( ) posted Thu, 05 April 2012 at 6:52 AM

This was cured by a reboot. Still wierd.


snakegrab ( ) posted Thu, 05 April 2012 at 7:16 AM

I have seen the same thing once with PP2012. Not sure what initiated the onset. Reboot  solved it as well. I have multiple monitors and keep the parameter dialog on a different display than I use for the main poser window. I attributed it to the parameter control getting confused about where it needed to paint the input box.

 


WandW ( ) posted Thu, 05 April 2012 at 9:55 AM

Quote - I have seen the same thing once with PP2012. Not sure what initiated the onset. Reboot  solved it as well. I have multiple monitors and keep the parameter dialog on a different display than I use for the main poser window. I attributed it to the parameter control getting confused about where it needed to paint the input box.

 

I put the Library on the other monitor, but never thought about the parameter dials; I'll have to try it.  Thanx for sharing that... 😄

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piersyf ( ) posted Tue, 18 February 2014 at 9:47 PM

file_501976.jpg

Reviving this thread because I have the same issue, and it is not occasional, it's permanent. It happens with PP2010, 2012 and 2014. Reboots, SR upgrades, reinstalls make no difference. I've learned to live with it, but basically I've been spending a bit more time than normal on the forums so thought I'd look to see if it's just me. Well maybe it is, but that's beside the point...

oh, and it is across 3 machines as well, one a WinXP 32 bit, then I upgraded to a 64bit Windows 7 (i5 processor, laptop) to my current rig (i7 desktop) with Windows 7 64 bit.

Looking at the comments above I tried floating the paraments window and moving it to the second monitor. No difference, although what I did notice with these trials was where the param field shows up; dead centre of the monitor.

Any ideas how to put it back where it belongs?


Teyon ( ) posted Thu, 20 February 2014 at 9:14 AM

Attached Link: https://support.smithmicro.com/app/answers/detail/a_id/2076/~/solving-weird-issues-with-poser-by-removing-the-preferences

Have you tried deleting your Poser Preference files as described in our support page here:

https://support.smithmicro.com/app/answers/detail/a_id/2076/~/solving-weird-issues-with-poser-by-removing-the-preferences


piersyf ( ) posted Thu, 20 February 2014 at 6:03 PM

I wondered about that; I had cleaned Poser off my laptop once I got the desktop set up, so installed Poser back to it this morning. There were legacy prefs still on the system, so I ticked the box to use default prefs. Opened the program and sure enough, the param fields open where they are supposed to. Tried the same on the desktop, and no go. I even over wrote the program and ticked the default prefs box rather than existing prefs, and still the param field shows up dead centre of the monitor.

This leaves me thinking there are two possibilities; one is that Poser prefs cascade through multiple installations. I still have PP2010 because it runs .pyc scripts and some vendors haven't updated their stuff. The other option is that something about Poser doesn't agree with the configuration of my machine (it doesn't happen in any other software).

I'd really rather not have to delete multiple Poser installations and reinstall and reset prefs to suit my workflow only to find it is some quirk of the software/hardware interface...


piersyf ( ) posted Thu, 20 February 2014 at 6:56 PM

Now it has gone from wierd to annoying. I deleted PP2010, removed the folders that were left behind in both locations I know of (where the program is installed and in the User folder), ran CCleaner to get rid of all other references from registry, rebooted then reinstalled PP2010.

First, it didn't ask for a serial. It booted with my serial in place. That suggests that Poser stores all serials in a single registry file (2014 is still in place).

Second, in preferences, if I set it to launch to factory state it does not! It defaults back to preferred state no matter what I do.

This reinforces my thought that Poser cascades preferences throughout all installed versions, especially if it uses a single registry entry to manage all versions.

This is a pain, and in this case, quite uncool.

It also may be the case that there are Poser files in places I don't know about. That is also uncool (if true).


piersyf ( ) posted Thu, 20 February 2014 at 7:26 PM

Just tried changing prefs in PP2014, and those DO stick. I tried the preferences thing and no change. Param field still shows up dead centre of the monitor.


piersyf ( ) posted Fri, 21 February 2014 at 5:33 AM

Scrubbed the laptop clean again, installed PP2014 this time. All worked fine, param fields show up where they're supposed to. Bit the bullet and deleted Poser from the desktop completely (all my runtime libraries are separate, thankfully). Deleted all the SM folders from Appdata, rebooted. Ran a registry cleaner to delete the Poser residue (and caught 40 bots in the process), rebooted. Reinstalled PP2014 and BAM! Param fields still in the wrong spot.

Good thing I've gotten used to this... probably something to do with the GPU/drivers as it seems to have no issues on the laptop using the same OS.


Teyon ( ) posted Fri, 21 February 2014 at 10:18 AM

Well of you haven't updated your drivers in some time, you should - that often resolves oddities in Poser too. That said, you should contact Tech Support at this point so that we can have this logged and may even be able to provide a solution at some point if not immediately.


piersyf ( ) posted Sat, 22 February 2014 at 8:14 PM

The drivers were a few months out of date (the whole machine is less than a year old), and after updating saw a few changes in render performance but the param field thing didn't change.

The deleting/reinstalling thing has prompted me to clean up some things with the installation now I have a better defined work flow and have been having fun exploring some of the features of Poser 2014 I hadn't played with yet, so having fun despite the param field issue... when I get bored playing I'll post a ticket on this and see what comes of it...

Cheers


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