Forum: MarketPlace Customers


Subject: Newsletter woes - Not getting it - again and again

mazzam opened this issue on Feb 17, 2014 ยท 7 posts


mazzam posted Mon, 24 February 2014 at 8:16 PM

It is strange that I am getting emails with no problems from everyone else including other types of messages from Renderosity. For example when I make a purchase in the marketplace, I get the confirmation email in less than a minute, just like I did this evening, which you should be able to confirm in your log records.

Once again, I have never failed to get regular emails from RDNA and DAZ. Or purchase confirmations, gallery alerts and forum alerts from Renderosity. So logically the problem would have to be in how Rendo is sending the newsletter.

FYI, ix.netcom.com is a legacy email address managed by Earthlink and my service providerr is Verizon FIOS.

mazzam