torgas opened this issue on Mar 24, 2014 ยท 8 posts
TinaK posted Mon, 24 March 2014 at 10:50 AM
Unfortunately there is no way to get them all in a clean sweep.
I will go and reset all of your downloads for you so at least you will not run into the issue of "You have exceeded your Downloads" on any products.
Sorry I wish I had better news for you and good luck.
Tina Kaylor
Community Manager