EClark1894 opened this issue on Mar 26, 2014 · 72 posts
Cage posted Fri, 28 March 2014 at 9:21 AM
It seems to be hard to get them to pay attention, but if you can manage that, perhaps they do listen. There is evidence to suggest that they listen much more closely and readily to the beta testing team than to anyone else. That may be because the beta team has a back door way to communicate readily with the Poser Team. The rest of us have to use the forums and Customer Support. The people who matter may not pay attention to the forums, and Customer Support often seems like it's designed to keep anyone from communicating anything to those people who actually matter. When CS does communicate your concerns, you may not receive any feedback or evidence to show that your message got through at all. There should be a publicly accessible forum where we can post our concerns and be sure that someone from the Poser Team will actually notice. Lacking that, the whole process is slightly broken and is oriented toward helping the inside people and not the main user base.
Still, they do seem to care, and they do seem to listen, if and when you can get past all the barriers that stand in the way of communicating with them.
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Cage can be an opinionated jerk who posts without thinking. He apologizes for this. He's honestly not trying to be a turkeyhead.
Cage had some freebies, compatible with Poser 11 and below. His Python scripts were saved at archive.org, along with the rest of the Morphography site, where they were hosted.