For example. I have Roxie. I'd like to load a full body morph that I created in another program. As the name implies, it is a morph that affects her entire body (or more than just one body part). So to load it, I go to Figure>Load Full Body Morph.  

 

Example 2:  I have a head morph I made in another program for Roxie. I want to load that. So, with the head selected, I go to Object>Load Morph Target.

 

Any of this sound familiar? This is what I mean by repeatable steps. Without knowing what you're doing, I can't - and no one else can either - help you. So walk us through it.