I had thought of that, yes; however, it won't help in this particular case, as I said, because even HE doesn't know what's happening, and he wrote the manual.

I think, bearing in mind I'm in contact with the guy now, this topic is pretty much closed. The knowledge of the community has obviously been exhausted on this particular topic and as the vendor himself is perplexed, there's little point continuing the discussion unless he and I reach a resolution.

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