IceEmpress opened this issue on Jun 11, 2014 ยท 24 posts
Vaskania posted Sat, 21 June 2014 at 3:41 PM
I tried to be optimistic in the beginning, but can we please get an update on this? None of the staff has said anything on this in over a week and it doesn't look like much progress has been made as far as finding things goes. I've seen a name change or two, and that's it.
Doesn't anybody have a background in customer service/relations, or at least some logic telling you that your customers are in the dark when they shouldn't be?
If this new system isn't working, pull out the backups and revert it to the way it was until you can fix the bugs on a non-live copy of the site.
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