" Render Rewards will not be extended as they automatically expire and count toward your next month $ amount spent. "

Tina thanks for the reply. Actually there are a couple of ways you could do it. It could be store credit or a gift certificate. I might suggest that you actually have someone take a look at my account before you burn me of a $132.00 credit...OR NOT. I'm not going to rant or rave because that's not my style, but I will tell you that from a business perspective, I'm not the kind of customer you want to have go away. Having said all of that, what's a little egregious is that Renderosity sprang these changes in the last week of the month with no real warning that there might be sitewide issues. I understand you guys didn't anticipate them, (although if you paid any kind of attention to DAZ3d's rollout of their new site, it should have served as a cautionary tale.) BUT now that these" bugs" have manifested themselves, it seems that tunnel vision around the site has made you guys myopic to the larger picture. The site isn't the most important thing for Renderosity's future going forward, the customer base is! I have no doubt, that somewhere in the future the website's going to be just fine, maybe (and hope springs eternal)even far better than the old site. I realize that for some of the members, it's working perfectly fine now, for others there are minor irritations, and others are spouting that they are walking away outraged at the betrayal. I'm sure the furor will die down. BUT when there is a "cock-up" (and this is a cock-up) the onus of the burden should never be laid at the feet of the customer, (that, borders on indifferent bureaucratic abuse) but rather you guys should be placating the real ruffled feathers to buy yourselves some goodwill while you get stuff straightened out. Your response ( And I am giving you the benefit of the doubt as to intent.) was basically, " No we can't bend our policy to insure that YOU won't be financially affected by this cock-up, but could you send us a screen shot to help US fix the problem with OUR rollout!????"

 Next time could you buy me dinner first?

SO, no, no screenshot. If you guys talk amongst yourselves about my situation and arrive at an equitable solution for me, then great. If not I am sure that I can limply navigate the website and spend $132.00 on something so that it's not a complete waste. And I still have credit at the store to the tune of a hundred something, so you have about thee hundred bucks that I will probably spend in the future, but that's money you guys already banked. I'm certainly NOT going to stomp my feet and swear to the Gods and all that is unholy that I will never shop at Renderosity again. I will if I can and there's something I want to buy. Currently I can't see anything TO buy and have no idea whether that will be true in the future. As far as being your beta/lab rat, sorry but you've made it abundantly clear there's no cheese at the end of the hallway. Let me know what you've decided in 24 hours or less and I will plan accordingly. regards -rbaker1956