Forum: Community Center


Subject: FEEDBACK THREAD ONLY

TinaK opened this issue on Jun 24, 2014 · 243 posts


obm890 posted Thu, 26 June 2014 at 5:08 AM

I didn't see the sticky where Rendo advertized the position of website designer, but I'm guessing it said something like "No experience necessary, just figure it out as you go".

Surely the purpose of this site is TO MAKE IT EASY FOR CUSTOMERS TO FIND WHAT THEY WANT SO THEY CAN BUY IT? Instead, the new design makes it clumsy to search and almost impossible to browse.

The approach seems to be that if you bombard the customer with enough come-to-bed-eyes thumbnails he'll eventually click on one just to find out what product it represents. If, by some chance, he has a use for it he might buy it.

BROWSING:

Why are the browsing filters so limited? I can't filter deeper than "3D figure essentials>Character" and I get 76 pages with 36 thumbnails per page, that's 2736 products. Only about 1 in 10 product names mentions what figure it is for, for the others I have to wait for a new tab to open each time. After 2 pages I say "Fuck this" and go shopping somewhere else.

SEARCHING:

I try a search for "Character", this time I get 3589 results, that's 850 more than 3D figure essentials>Character showed me - how does that work? This time I get filter options, hurray! (why didn't those options exist for browsing?). Why do I need to search for 'character' before I get an option to filter the results by 'character'?

The trouble is that there is no indication of how the filters work, can I filter by V4>Poser2014>Glamour>character, do they work together or does selecting the last one cancel the others?

There's no hilighted button or breadcrumbs trail at the top of the screen to show what filters are currently active. The only clue to what's going on is the "View All" options which come and go in the filter list - if you see it a filter must be active. Gee, if you were trying to conceal it you almost succeeded. If you were trying to make it user friendly I'd call it a fail.

Then, just to confuse things, some of the add-ons and props subset filter buttons are highlighted for no reason (they are already indented, no need for the lighter color).

Also, in my browser the white dropdowns at the top right say "Shop a specific v..." and "shop one of our t..." - unless I drag the browser window wider those buttons resize too small for the text they contain.