Quote - I confess that I just spent a few minutes with the new shop by now... however, I truly believe that a "shop" should be accessible within a few minutes since a shop is a shop and not an adventure game, where the fun is to spend hours and days to figure out how to bypass obstacles. Having said that I'm sorry to say that the new shop looks like a COMPLETE MESS to me. It's eye candy replacing basic functionality.

1. Sorry, but the main shop layout ("what's new") is just a nightmare. One aspect is that I actually liked the simple smaller thumbnails, because it was a perfect overview. One may argue that these thumbnails are "the bigger the better" (which they are not), but since the new thumbs are not just bigger but of a DIFFERENT SIZE one by one, the whole shop no longer looks like a well organzied shop but like an amateur blog where someone just posted stuff and bits and pieces without the slightest idea how the whole lot looks like.

2. But what I really dislike is that basic features actually got REMOVED! For example, I loved to sort my wishlist by vendor, which was a simple click in the old shop. It was a great way to have an organized look, especially since most vendors have a "theme" for their work. Unless I'm blind, this is gone.

3. But what's really bad: In the old shop it was easy to find all updates to purchased goods - just go to "item list" and sort by update. Most recent on top, look on the date, mission accomplished. In theory, this sorting still "exists", but it only sorts the 50 items currently on display. So in order to check all updates, the shop really forces the customer to step through dozens and dozens of pages, hitting the "sort/update" button one by one only to see the recent updates of the subset of 50 items currently on display.

Sorry folks, this has nothing to do with "I don't like it because it is new". You have removed core functionality and added some visual gimmicks. I understand that quite some of your users love this nevertheless, but I also must be honest to say that I don't...

 

I have to agree with everything stated above.

I would add that bigger is not always better. If you need a closer look, what was wrong with the pop-up system you had?

I am on a 27" Mac using Firefox - and all of the information I need and look for (item on sale, regular price vs. sale price, etc.) on the item page proper, is now "below the fold" (think newspaper here - scrolling is the browser equivelent) and in colors that are VERY difficult to see against the mid-dark grey. On basic pages like the Prime pages or the Marketplace front page, I get just the main sales pitch - and damn few items to see - everything else is "below the fold." None of this is condusive to browsing.

On the front page or the Prime pages, I used to be teased with a grid of like 12 to 16 items to click on and get a closer look - now, no clicky, no looky. When I scroll, I just get crosseyed from being too close.

The wishlist is now completely unusable and if it doesn't change I will just delete the whole thing (I have something like 670 items in mine).

Pretty? Sure. Functional? Nope.

My 2 cents.
Looks like sales will suffer y'all... better address these things soon... I see many saying this.