TinaK opened this issue on Jun 24, 2014 ยท 243 posts
wiz posted Thu, 26 June 2014 at 1:25 PM
Tried it on Firefox, Safari, and Chrome.
Windows 7, OS-X 10.9, iOS 7.
30 inch, 24 inch, 13 inch, and iPad.
The improved site is a disaster on all browers, systems, and monitors.
As so many others have pointed out, no matter what the monitor size, this site only seems to work well full screen. YOU ARE NOT WORTH MY FULL SCREEN! OK, moving past your fatal hubris.
When you try to move an item in your cart to the wishlist, the entire bright and garish window imediately goes to black, except for a small spinner (the spinner is miscentered and wobbles as it spins, too). It comes back as bright and garish four seconds later.
Full screen on a 30 inch monitor 24 inches away from the user, the effect is rather like the lights going out, and then, after a few seconds worrying in the dark, something explodes. It's so intensely jaring that it's almost painful. First time it did it, I wanted to duck under the desk.
(I'm not exagerating about it being like the lights going out. A modern 30 inch monitor has as much light output as an overhead light fixture. 10s of watts. You don't flash that at the user unnecessarily).
Proper human factors would have been for the spinner to appear on the existing screen, then disappear, since nothing on the screen really changes, except that the "wishlist" button you just clicked goes away.
There's no need to blast the user into the middle of next week with explosions just to make a button go away.
Of course, decent code wouldn't have needed 4 seconds to move an item from one short list to another, so even the spinner is unnecessary, but that's another issue.
The wishlist has a conventient feature where you can check a bunch of items, click "add to cart", and viola, you've got a bunch of items moved from wishlist to cart. The cart has nothing like this to move items back to the wishlist (you should be managing those two similar lists from the same code. Shame on you).
In fact, either the code is severely buggy, or your idea of a proper workflow is broken, because the individual "wishlist" buttons on shopping cart items add the item to the wishlist without removing it from the cart. You have to go throug a second "delete" operation, with a second set of "plunge into darkness then explode" delays.
Seriously, why would someone add a cart item to their wishlist and want that item to remain in their cart? Do you think they're going to buy a bunch of them?
How about this. You click the wishlist button, the item is pretty much instantly moved from cart to wishlist, and a gentle animation, taking under 1 second, closes up the gap in the cart list.