Forum: Community Center


Subject: Vendors' Store Pages Not Displaying Beyond First Page

yoyodyne5 opened this issue on Jun 23, 2014 ยท 17 posts


yoyodyne5 posted Wed, 02 July 2014 at 12:43 PM

This is from the FB page (dated 30 June):

To all concerned, our loyal customers, vendors, staff, companies who's forums are hosted at Runtime DNA: as you know we went live on Saturday for a VERY short period of time before our site crashed.

Please know that crash was minor, and requires an optimization of our database, which is currently being set up for that optimization. We lost no data, nothing corrupted, there are just pieces, of a giant puzzle, being put back together in an order that makes one whole picture, one viable site that will run.

There is no way this could have occurred live. We thought we could open the forums but we couldn't. We intregate two totally different softwares, from different companies, to combine a whole site. And then we require the store cart company to reprogram the entire store and forum to our specificaiton, when we jump they jump. They've been fantastic, and just as frustrated, but, also thrilled at what we've created together.

We literally went from one site and forum software to another that was VERSIONS past the first. We had so much customization to the DNA store, that had to be recustomized into an entirely new store , because that is what you, our customers are used to;l we made it so

When we reopen, there will be a few bugs, there always are, it takes 6 weeks after a site reopens to work out all the kinks, this is our third incarnation, we've done this twice before, we were also closed 15 days the last time.

Thank you again for your patience, Eric and I are up working at 5:30 every morning straight through to now, its 12:28 am my time.

Tis the nature of the beast. I hate to use such a boring cliche, but thats technology for you. Truth.....

Syyd

(ps...if you have cookies, and food, please send......Eric and I need sustenance!)