Hi,

If you have multiple accounts (which we don''t recommend), it would be like a first time 

buyer and our policy is to have the "first time buyer's" downloads available w/in 24 

hours from the time of purchase.  Rarely does it ever take 24 hours and never 5 days, 

however the 24 hour limit does happen on rare occasion.

I'm glad that your downloads are available at this time.  Thank you for your business.

 

Have a great day,

ShelbiE

Administrative Assistant