Forum: MarketPlace Customers


Subject: Transaction declined by fraud service????

Madbat opened this issue on Jul 19, 2014 ยท 13 posts


YellowPaw posted Mon, 21 July 2014 at 5:51 PM

I've got the same problem as Madbat. I tried to put an order through using two different credit cards (mine and a friends) two times each - that's four times total. There is no issue with either credit card as both worked fine elsewhere. What I noticed was that on the page with my address it listed it as the United States of America when it should be the United Kingdom. I corrected this on each occasion (that's all four times) but at no point did it get saved properly.

All I know is there is no problem with either credit card and the details were entered correctly - I was particularly careful as I also had a transaction refused here a couple of days ago in similar circumstances.

I received two different errors on this occasion - the first time was a CVC error (although the number was entered correctly) and the second time was the same as Madbat: "Transaction declined by fraud service"

I want to take advantage of price reductions when they are available so this kind of thing is annoying.

Hope you can sort this.