Forum: Community Center


Subject: FEEDBACK THREAD ONLY

TinaK opened this issue on Jun 24, 2014 · 243 posts


JohnDelaquiox posted Wed, 23 July 2014 at 9:14 AM

I have not been happy with this site for a very long time. I have had the same complains as other people and nothing has gotten fixed, its only gotten worse.

End result so far is the same as it has been for a while now.

The customer has had to adjust and adapt to a system they don't like, or move on to another site. Many people have. Some of the best Renderosity customers, artist and vendors have moved on.

There is no adjusting or adapting to the new marketplace for me this time around. The site is currently the worst it has ever been and is one of the worst online. Before they started messing around with things that they did not have to, it was one of the best.

I am not a wealthy person nor a professional 3d artist. This is just a hobby for me. The money I spend here is not a lot. I cannot afford to spend 100/200 dollars a month even though there have been times, that I have. There are many customers who are in the same position as I am and many who are in a worse situation due to disabilities and other things. Every customer should be treated equally. Renderosity has never made me feel like a valued customer.

The vendors have been fantastic but the site management is terrible. The render rewards program, for me has never been palatable. Too little pay off, for too much money. The Prime Membership also not palatable. The new marketplace is a  completely mess. Totally unusable. I have problems with my vision and when I say the new site is an eyesore it is literal. In order to fully describe the site I would have to borrow some military terms, Charlie Foxtrot, SNAFU, FUBAR.   

It would have been better to shut the site down for a few days, Get everything fixed than having your customer base stumble around the site blind and having to deal with all the bugs and problems.