cujoe_da_man opened this issue on Jul 21, 2014 · 17 posts
bwsupport posted Thu, 24 July 2014 at 3:10 PM Site Admin
**@**cujoe_da_man sounds like you have a Firefox 'Add-On' issue. We have had similar issues with extensions in Safari, due to marketing Ad-blockers. We get our images from S3 now which has 'Amazon' in the URL. Some out-of-date Add-Ons block these images, similar to how you described with your screenshot. Here's what I recommend trying and let me know if it works:
***1. Open Firefox ***
2. Click 'Tools' button in the top menu
3. Click 'Add-Ons' in the dropdown
4. Click 'Extensions'
***5. Turn all extensions OFF. ***
***6. Close the browser ('quit' process from the dock if on a Mac). ***
7. Reopen. If the problem is resolved, turn extension back ON and then disable them one or a few at a time until you find the culprit.
**@**Kazam561 We have made a few tweaks, let us know if your issues have been resolved? If not please let me know where the issues are occurring, with URL's or screenshots.
Thanks!