Forum: MarketPlace Customers


Subject: Successful PayPal payment, but no download access.

truthordare opened this issue on Jul 29, 2014 · 14 posts


TinaK posted Tue, 29 July 2014 at 8:28 AM

Quote - Hello -

I recently completed a successful payment for order 112564344, but do not have access to the download. I do not recall ever having had to wait for a D/L here before. Please provide me with access to my purchase.

Thank you.

Tom

 

Hello,

I was able to verify your paypal payment and have marked your order as paid.

Your downloads are available to you now. 

There was sometime of glitch with Paypal communicating with our system.

We do apologize.

Tina Kaylor

Community Manager