Forum: Community Center


Subject: FEEDBACK THREAD ONLY

TinaK opened this issue on Jun 24, 2014 · 243 posts


wimvdb posted Thu, 31 July 2014 at 8:21 AM

I appreciate that you are going to change the price color. Please do so for the red discount color too,

To show my appreciation I took advantage of the last day for the prime discount and added it to my shopping cart. The experience of the checkout could be called "scary: though. After the initial checkout page, the browser stopped responding at the next page - first a complete white page and after reload a "dead" second page of the checkout process (dead as in - not being able to enter any data, no links were working). After trying out another browser, rebooting windows it turned out to be an error in the first checkout page. The page was picking up my personal data (address, name, etc) but it had changed the Country to United States. 

After changing that back to my own country (the Netherlands) the checkout process went slow but smoothly. How the country had changed suddenly I do not know.

I then checked my account settings and again I hit the white page problem. But hard refresh (ctrl-F5) did the trick. So there is something not responding very well in the back end (using Chrome)

The current layout and functionality of the store remains very unfriendly to a regular customer. The "What's new" page is still dominated by the Promo products and can hardly be distinguished from the new products. There still is no way to include or exclude platforms or figures in this section (Poser/DS, V4/Genesis/Dawn/other) and most of the items give no indication of what they are or who they are for. 
This makes the shopping experience at Renderosity unpleasant and a time consuming experience

There are other issues too with the way the rows and columns are presented (half width browser window in a 4K screen (1920 pixels wide) shows only 2 columns) and the search function is very unreliable and lacks basic functionality: For example How do I browse the hair category with items for V4. The filters only appear when I enter a search criteria, but that disables the category. Search either by hair or by V4 both give only partial results or adds clothing and materials

 

So I am still very dissatisfied with the new shop