Forum: MarketPlace Customers


Subject: No mail at all...

gypsyangel opened this issue on Jul 04, 2014 · 24 posts


StaceyG posted Thu, 31 July 2014 at 8:17 PM

Okay tomorrow I'll get back on this again to see.

 

We had a member contact comcast and comcast admitted the issue on their end and promised a resolve but from my experience comcast is SLOW so maybe they didn't do their part. If any of you that have comcast call and bug them maybe they will speed up if they haven't done their fix yet:):)

 

But I'll let you know what I find out from our end when I get in the office tomorrow

 

Stay tuned in the meantime to the daily deals page and that article archive link I gave you above so you don't miss any promotions that might go out until we get this resolved.

 

Comcast is a thorn in my side in so so so many ways so my feeling is that maybe they haven't done what they needed on their end but I can't say that 100%. I'm about 90% sure that our techs removed all the comcast emails from the bounce list so they could start trying to send again but I will confirm that tomorrow