Forum: MarketPlace Customers


Subject: Missing jpg file for RP M4's "Mitchel" HELP!

Lyne opened this issue on Aug 18, 2014 · 13 posts


jennblake posted Mon, 18 August 2014 at 4:23 PM

Hi.

The texture is in zip 1 of the product files for this product. Please try reinstalling both product zips into the runtime you are using when creating this scene. If it is saved in your pz3 scene file, that means it was there when that pz3 scene file was created. Also, if you have multiple runtimes you will need to be sure to select the runtiem that holds this product when opening the scene file.