dear all,

thanks for reading (100x) and commenting (6x) on my initial post.

Rest assured that I am aware of the pro's and con's of the various ways of knowledge transfer mentioned. The best ones are the doing-ones, and the tighter the coach:user relationship and the more interactive the approach, the better. But a video / pdf combi is one of the best things that can be prepared in advance, and delivered 'as a product'.

I also do know my way around in training and in user / tech writing, as it took say 50% of my attention during the last 30 years, for a living. I won't comment on the works I see and hear passing by every now and then (which is a comment by itself). I know what it takes, I can see they meant well and did their best. I'll do my utmost best to outperform on that.

Which by the way does not mean I know it all ! But a first proof of the pudding can be found on my Missing Manuals website (which isn't perfect either, I must make smaller steps every now and then, and I'tend to go too deep too fast). So please, feel free to comment on all that, I'm happy to learn from your experiences.

Perhaps more forum visitors would like to comment on my proposal. Thanks in advance.

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Usually I'm wrong. But to be effective and efficient, I don't need to be correct or accurate.

visit www.aRtBeeWeb.nl (works) or Missing Manuals (tutorials & reviews) - both need an update though