Well we can't resolve this today because of the dispute you have opened too quickly....The funds are on hold so I can't issue the refund back to your paypal until it's closed and paypal releases the funds.... I've responded to let them know that we WERE working on this and now I can't do anything since the funds are held up for the entire order.

 

So I would've resolved this for you immediately upon receipt of approval but I can't now so we shall have to wait for paypal