Forum: MarketPlace Customers


Subject: Two problems with purchases

Meddlesom opened this issue on Sep 01, 2014 · 10 posts


StaceyG posted Wed, 10 September 2014 at 2:48 PM

Okay we couldn't put it in buyer rewards due to the way the system works with "paid" orders so I had to buy you a 5.00 GC and it's in your Gift Certificates link on your my account page (the code you will use upon checkout) instead of your Render Rewards link. I know the actual amount would've been 5.08 but there was no way for me to add that .8 cents BUT the good news is I'm pretty sure the 3.75 is counting toward your Sept purchases so you are already on your way to meeting the criteria even though you've placed no orders yet this month:)

 

Just remember for future reference that when you place orders right at midnight like that, the payment processing can take up to one minute and the render rewards does go by what is PAID at exactly midnight.

 

Thanks and sorry for the delay