Forum: MarketPlace Customers


Subject: Charged but no download

thestarkiller01 opened this issue on Oct 01, 2014 ยท 5 posts


ARCHITECT posted Wed, 01 October 2014 at 2:13 PM

...exactly the same here. I've bought Carlotta (Rhiannon) just an hour ago using PayPal. The PP-site directed me to Renderosity again after it said the payment was successful but the item was still in a state of "unpaid/download pending"

After a while (I didn't get a mail from PayPal which is normally in my mailbox immediately after buying stuff using PP) I thought that there was a problem with the payment so I started the paying once again. And again the item seemed to be "unpaid"

Now some minuted before PayPal sent me TWO mails and so I paid twice for Carlotta... But here on Renderosity it still says "unpaid/download pending".

So what? I don't want to pay for it twice. But after all I would be happy if I could download the things I paid for.

M.R.